Shipping policy

Shipping Policy

Where we ship
We currently ship within the United States. Shipping is included in the price shown.

How long it takes
Personalized mugs are made to order in Maryland, USA. Printing starts when you approve
your proof, not when you place the order. From approval, printing takes up to 10 days,
then 2–5 days in the mail. Non-personalized single mugs are also made to order:
up to 10 days to print, then 2–5 days in the mail.

Tracking
You will receive a shipping confirmation with a tracking number by email when your
order leaves the printer.

Address
Please make sure your shipping address is correct at checkout. We cannot redirect a
package once it has shipped.

Contact: info@benkyou.jp